Legal
Privacy Policy
How Whitelux collects, uses, and protects your information.
Overview
This Privacy Policy explains how Whitelux collects, uses, and protects your information when you use our website or place an order.
By using Whitelux, you agree to the practices described in this policy.
Information We Collect
Information you provide: name, email address, shipping address, and any details you submit through forms.
Order information: items purchased, order totals, and transaction references from our payment provider.
Usage information: basic analytics such as pages visited and device/browser details to improve site performance.
How We Use Your Information
To process and fulfill orders, including shipping updates and customer support.
To communicate with you about your order or account-related requests.
To improve Whitelux products, services, and website experience.
Payments
Payments are processed through our payment provider. We do not store your card details on Whitelux servers.
Your payment provider may collect and process information according to their own privacy policy.
Sharing Your Information
We may share necessary information with service providers (payment processing and shipping) to complete your order.
We do not sell your personal information.
We may disclose information if required by law or to protect Whitelux and our customers.
Data Retention
We keep information only as long as needed for order processing, support, and legitimate business purposes.
You can request deletion of your information where applicable.
Your Choices
You can contact us to update or correct your information.
You can request access to, or deletion of, your personal data where applicable.
Security
We take reasonable steps to protect your information. No method of transmission or storage is completely secure, but we work to maintain strong safeguards.
Updates to This Policy
We may update this policy from time to time. The latest version will always be available on this page.